Solving Enterprise Cybersecurity & Compliance
Challenges with Triquetra Converge360™

Tier-2 Malaysian Bank

Customer Background

This Tier-1 bank, headquartered in Malaysia, operates across retail, corporate, and digital banking segments with an extensive branch and digital presence. As a licensed financial institution under Bank Negara Malaysia (BNM), the bank is subject to stringent regulatory requirements including the Risk Management in Technology (RMiT) framework, ISO 27001, NIST and MAS TRM. With over 5,000 employees and a hybrid infrastructure spanning cloud-native applications and legacy systems, the bank was facing significant complexity in managing cybersecurity and compliance effectively.

Business Challenges
  • Security Tools: SIEM, EDR/XDR, SOAR, DLP, CSPM

  • Compliance Systems: GRC portals, audit evidence, policy logs

  • Identity Providers: AD, Okta, Azure AD, CyberArk

  • Cloud & SaaS: AWS, Azure, GCP, Microsoft 365

  • Infrastructure: Firewalls, endpoints, appliances

  • Custom Sources: APIs, files, databases, edge agents

Triquetra Solution

Triquetra Converge360™ was deployed to serve as a unified singularity platform across the bank’s cybersecurity, compliance, and operations landscape.

Key Capabilities Delivered
  • Unified Security Visibility: Aggregated telemetry across SIEM, IAM, EDR, CSPM, and cloud assets using a Security Graph.

  • RMiT-Aligned Compliance Automation: Automatically mapped controls to the RMiT framework, with real-time tracking, evidence packs, and auditor-ready dashboards.

  • SOAR-Powered Response Automation: Playbooks automated incident detection, triage, and containment across systems.

  • AI-Driven Threat Enrichment: Used LLMs to contextualize alerts in natural language, helping analysts prioritize based on business impact.

  • Board-Level Dashboarding: Risk scoring, control health, and threat trends were presented in executive dashboards for reporting and audit committees.

Impact

  • Faster Audit Preparation

    70% reduction in audit preparation time with automated evidence and compliance reporting.

  • Cost Savings Achieved

    Over RM 1.2 million saved through tool rationalization and compliance labor efficiency.

  • Accelerated Response

    MTTR improved from 3–4 hours to under 30 minutes with SOAR-powered automation.

  • Compliance Success

    Passed RMiT compliance audit with zero major findings.

  • Unified Collaboration

    Improved cross-team collaboration between SOC, GRC, and executive stakeholders through unified reporting.

With Triquetra, we've turned a highly fragmented environment into a unified, proactive ecosystem. Our teams now operate with clarity, speed, and confidence — and compliance is no longer a fire drill

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